Privacy Policy

Welcome to InstaCab! Your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our cab booking services through our website or mobile application.

1. Information We Collect

We collect the following types of personal information when you use our services:

a. Information You Provide

• Name, email address, phone number, and payment details when booking a ride.
• Pickup and drop-off locations.
• Feedback, ratings, and reviews.

b. Information Collected Automatically

• Location data to facilitate ride bookings.
• Usage data such as pages visited, time spent on our platform, and interactions.

c. Information from Third-Party Sources

• Data from payment processors for transaction verification.
• Information from social media (if you sign in via third-party authentication services like Google or Facebook).

2. How We Use Your Information

We use your data for the following purposes:

• To process and confirm your cab bookings.
• To improve our services based on user preferences and feedback.
• To provide customer support and respond to queries.
• To send promotional messages, offers, and updates (you can opt out anytime).
• To ensure security, fraud prevention, and compliance with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

• Drivers & Service Providers: To facilitate your ride.
• Third-Party Vendors: For payment processing, analytics, and marketing (under strict data protection agreements).
• Law Enforcement: When required by law or to protect our rights and safety.

4. Data Security & Retention

We implement robust security measures to protect your personal data from unauthorized access. Your information is retained for as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes.

5. Your Rights & Choices

• Access & Correction: You can update your profile details at any time.
• Data Deletion: Request deletion of your account and data (subject to regulatory requirements).
• Marketing Preferences: Opt out of promotional communications.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can modify cookie settings in your browser preferences.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated through our website or mobile app.

9. Contact Us

Email: booking@instacabs.in

Phone: +91-7990392316